A FLORIDA WOMAN POSED FOR A SOCIAL WORKER. NOT ONE PERSON CAUGHT ON TILL SHE DIED.

A Florida woman posed for a social worker. Not one person caught on till she died.

A Florida woman posed for a social worker. Not one person caught on till she died.

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A Florida social worker surrendered her license right after an investigation observed her wife pretended for being her and dealt with people using a web-based psychological wellbeing System.

Based on a Florida Division of Overall health investigative report and on the net health and fitness department documents, Peggy A. Randolph was a licensed clinical social worker in Ellenton, about 20 miles northeast of Sarasota.

She was also certified in Tennessee like a social employee, for each on the net documents and files submitted to the state’s Board of Social Worker Licensure.

When Randolph was reported, she worked for Brightside Well being, a web-based mental overall health platform, amongst January 2021 and February 2023. Through that point, she furnished expert services to many hundreds of shoppers by using online video call, according to official paperwork.

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Affected individual learned about impersonation immediately after social employee’s wife died
Randolph went on bereavement leave following the Dying of her spouse, Tammy G. Heath-Randolph. That’s when Randolph’s individual documented that she had been treated by Randolph’s unlicensed, deceased spouse in lieu of the social employee herself.

The client who described the specific situation supplied a photo of herself Chatting with Randolph’s spouse in the course of a session. When Brightside Well being commenced an investigation and confronted Randolph, the social employee denied the individual had been addressed by her spouse.

Randolph at some point admitted it was her spouse witnessed inside the photo managing the client and mentioned her wife, Heath-Randolph, experienced an “uncontrolled bipolar problem” that may have triggered her observing individuals at the rear of the social employee’s back.

When Brightside Health and fitness started investigating the case, the corporation uncovered Randolph’s spouse was seeing patients for rather a while, according to a report submitted With all the Florida Department of Overall health.

“This was a coordinated work so Randolph could deliver companies to individuals in human being although (her spouse) presented solutions about the cellphone,” the report read.

In line with records submitted in Tennessee, Randolph was paid for periods her wife attended.

"Brightside Overall health conducted an inside investigation and determined (Randolph) experienced shared her log-in credentials with (her wife)," the report reads. Brightside Health and fitness fired Randolph on Feb. 28, 2023 then the social employee chose to retire her license.

Brightside Health and fitness Allow law enforcement know about the problem on April 17, 2023.

Randolph couldn't be attained for remark but documents submitted in Tennessee show that Randolph agreed not to apply to reinstate her license. She also has got to pay out a civil penalty of $one,000.


Mental overall health enterprise reimbursed sufferers for impacted procedure
Brightside Well being claimed in a statement to United states Now that Randolph was an independent contractor about the System, in addition to other psychological health and fitness web sites.

The corporate said it requires safety measures to prevent scenarios for instance these, including interviews, track record checks and license verification. The corporate also said it revalidates licenses for all of its healthcare pros.

At the time Brightside Health discovered with regards to the promises against Randolph and her wife, the business eradicated her access to the organization’s programs and terminated her contract.

Brightside Wellness also explained it:

Reassigned Randolph’s clients to new Health care professionals
Noted the case to federal authorities
Documented Randolph to Qualified licensing boards
Done a comprehensive security audit
The organization also explained it notified the Office environment of Civil Legal rights of a possible HIPAA violation, in addition to contacted patients in writing and by way of cellphone.

The business explained What's more, it issued refunds for likely-similar classes and let insurers know.

“The claimed behavior would be a breach of Randolph’s contractual agreement with Brightside along with a violation of her Expert code of ethics,” the organization mentioned inside the composed statement.

“We’re incredibly unhappy that an individual supplier was ready to violate the have confidence in that Brightside and, most importantly, her individuals had placed in her, as trust is the foundation of your affected individual and service provider marriage in both of those telehealth As well as in-particular person care.”

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